Franklord Regal Sapphire Series - Eclipse

Embrace the allure of sophistication with the Franklord Regal Sapphire Series - Eclipse. This exquisite timepiece is crafted for those who demand both elegance and superior performance. The Eclipse model features:

• Sapphire Glass: Engineered for exceptional durability, the scratch-proof sapphire glass ensures your watch remains flawless even in the toughest conditions.
• Date Highlighter: Stay organized and on schedule with the precision date highlighter, offering clear visibility.
• 5 ATM Water Resistance: Whether you're facing rain, splashes, or even a car wash, the Eclipse stands up to water with its 5 ATM water resistance.
• Premium Materials: Constructed from all stainless steel 304L, this watch exudes both robustness and sophistication.
• Miyota Japan Movement: The automatic 8215 movement with 21 jewels ensures accurate timekeeping, powered by the renowned Miyota technology.
• Transparent Back: Enjoy the intricate beauty of the watch's mechanism with the transparent back rotor view.
• Genuine Leather Strap: The luxurious leather strap provides both comfort and a refined aesthetic.
• Butterfly Folding Clasp Buckle: Secure and easy to use, the butterfly folding clasp buckle adds an extra layer of elegance.

Elevate your style with the Franklord Regal Sapphire Series - Eclipse, where every detail is a testament to superior craftsmanship and timeless beauty. Perfect for the discerning watch enthusiast who demands both performance and elegance.

Shipping and Delivery Information

1. Shipping Policy

At Franklord, we strive to ensure that your orders are processed and shipped promptly. Please review our shipping policy for information on shipping rates, delivery times, and other important details.

2. Processing Time

• Order Processing: All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
• Confirmation: Once your order has been processed, you will receive an email confirmation with your order details and tracking information.

3. Shipping Rates

• Domestic Shipping: Shipping rates are calculated at checkout based on your location and the shipping method selected. We offer various shipping options to meet your needs.
• Free Shipping: We offer free standard shipping on orders over a specified amount. Details of our free shipping threshold can be found on our website or during the checkout process.

4. Delivery Time

• Standard Delivery: Delivery time for standard shipping is typically  10 business days, depending on your location.
• Expedited Delivery: We also offer expedited shipping options for faster delivery. Delivery times and rates for expedited shipping will be provided at checkout.

5. Shipping Locations

• Domestic Shipping: We currently ship to addresses within India.
• International Shipping: At this time, we do not offer international shipping.

6. Tracking Your Order

• Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your delivery.
• Order Status: You can also check the status of your order by logging into your account on our website and viewing your order history.

7. Delivery Issues

• Incorrect Address: Please ensure that you provide the correct shipping address at checkout. Franklord is not responsible for orders delivered to an incorrect or incomplete address.
• Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us immediately at franklordwatches@gmail.com. We will work with the shipping carrier to resolve the issue as quickly as possible.
• Delayed Delivery: While we strive to ensure timely delivery, there may be occasions where delays occur due to factors beyond our control, such as weather conditions, shipping carrier delays, or customs processing. We appreciate your patience in such cases.

8. Contact Us

If you have any questions or concerns about shipping and delivery, please contact us at:

Franklord
1st Floor, A Wing, Shop no. 109, R K Royal Building, ANJUR GAON ROAD, Mankoli Naka, Bhiwandi, Thane, Maharashtra 421302
Email: franklordwatches@gmail.com
Phone: 9137461150

Warranty and Returns

At Franklord, we stand behind the quality of our products and are committed to ensuring your satisfaction. Please review our warranty and returns policy for detailed information on our coverage and how to initiate a return.

1. Warranty

Coverage

• Warranty Period: All Franklord watches come with a standard 3-year warranty from the date of purchase.
• What is Covered: Our warranty covers any defects in materials or workmanship under normal use during the warranty period.
• What is Not Covered: The warranty does not cover damage resulting from improper handling, accidents, misuse, or unauthorized repairs. It also does not cover normal wear and tear, including scratches on the case or crystal, changes in the color of the strap, or battery replacement.

How to Make a Warranty Claim

1. Contact Us: If you believe your product is defective and within the warranty period, please contact us at franklordwatches@gmail.com or call 9137461150 to initiate a warranty claim.
2. Provide Information: You will need to provide your name, contact information, proof of purchase, and a detailed description of the defect.
3. Inspection: We may ask you to send the product to us for inspection. If the defect is covered by the warranty, we will repair or replace the product at no additional cost to you.

2. Returns

Return Policy

• Return Period: You have 7 days from the date of purchase to return your item for a full refund or exchange.
• Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You must also provide the receipt or proof of purchase.

How to Return an Item

1. Contact Us: Email us at franklordwatches@gmail.com or call 9137461150 to request a return authorization. Provide your order number, item details, and reason for the return.
2. Return Authorization: Once your return request is approved, we will provide you with a return authorization and instructions on how to return your item.
3. Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refunds

• Inspection: Once we receive your returned item, we will inspect it to ensure it meets the eligibility criteria. We will notify you of the approval or rejection of your refund.
• Processing: If your return is approved, we will process your refund to the original method of payment within 14 days.
• Partial Refunds: In certain situations, only partial refunds are granted (if applicable), such as items not in their original condition, damaged, or missing parts for reasons not due to our error.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at franklordwatches@gmail.com.

3. Contact Us

For any questions or concerns about our warranty and returns policy, please contact us at:

Franklord
1st Floor, A Wing, Shop no. 109, R K Royal Building, ANJUR GAON ROAD, Mankoli Naka, Bhiwandi, Thane, Maharashtra 421302
Email: franklordwatches@gmail.com
Phone: 9137461150

Thank you for choosing Franklord. We appreciate your business and are committed to providing you with high-quality products and excellent customer service.