Franklord Terms of Service | User Agreement & Purchase Policies

Terms of Service

1. Introduction

Welcome to Franklord. These Terms of Service ("Terms") govern your use of our website, services, and products. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Definitions

"Franklord" refers to the Franklord brand, website, and associated services.
"User", "you", or "your" refers to any individual or entity using our website or services.
"Products" refers to any watches or accessories offered for sale by Franklord.

3. Use of Our Website

Eligibility: You must be at least 18 years old to use our website and purchase products.
Account: You may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Prohibited Activities: You agree not to engage in any activities that may harm our website, services, or users, including but not limited to hacking, data mining, and unauthorized use of content.

4. Orders and Payment

Order Acceptance: All orders placed through our website are subject to acceptance by Franklord. We reserve the right to refuse or cancel any order for any reason.
Pricing: All prices are listed in INR (Indian Rupees) and are subject to change without notice. The price you pay will be the price displayed at the time of purchase.
Payment: We accept various payment methods as listed on our website. Payment must be made in full at the time of purchase.

5. Shipping and Delivery

Shipping: We ship products to various locations. Shipping charges and estimated delivery times will be provided at checkout.
Delivery: Delivery times are estimates and may vary. Franklord is not responsible for delays caused by shipping carriers or customs.

6. Returns and Refunds

Returns: We accept returns within 30 days of purchase, provided the product is in its original condition and packaging. To initiate a return, please contact our customer service team.
Refunds: Refunds will be processed within 14 days of receiving the returned product. Refunds will be issued to the original payment method.

7. Warranty

Warranty Coverage: Our products come with a warranty as specified on our website. The warranty covers manufacturing defects and excludes damage caused by misuse, accidents, or normal wear and tear.
Warranty Claims: To make a warranty claim, please contact our customer service team with proof of purchase and details of the defect.

8. Intellectual Property

Ownership: All content on our website, including text, graphics, logos, and images, is the property of Franklord and is protected by copyright and other intellectual property laws.
Use of Content: You may not use, reproduce, distribute, or create derivative works from any content on our website without our prior written consent.

9. Limitation of Liability

Franklord is not liable for any indirect, incidental, or consequential damages arising from your use of our website, services, or products. Our total liability to you for any claims arising from your use of our website, services, or products is limited to the amount you paid for the product in question.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of our website or services will be subject to the exclusive jurisdiction of the courts of Navi Mumbai, Maharashtra.

11. Changes to These Terms

Franklord reserves the right to modify these Terms at any time. We will notify you of any changes by posting the revised Terms on our website. Your continued use of our website and services after the changes take effect constitutes your acceptance of the revised Terms.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Franklord
1st Floor, A Wing, Shop no. 109, R K Royal Building, ANJUR GAON ROAD, Mankoli Naka, Bhiwandi, Thane, Maharashtra 421302
Email: franklordwatches@gmail.com
Phone: +919945214526