Shipping and Delivery Information
1. Shipping Policy
At Franklord, we strive to ensure that your orders are processed and shipped promptly. Please review our shipping policy for information on shipping rates, delivery times, and other important details.
2. Processing Time
- Order Processing: All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
- Confirmation: Once your order has been processed, you will receive an email confirmation with your order details and tracking information.
3. Shipping Rates
- Domestic Shipping: Shipping rates are calculated at checkout based on your location and the shipping method selected. We offer various shipping options to meet your needs.
- Free Shipping: We offer free standard shipping on orders over a specified amount. Details of our free shipping threshold can be found on our website or during the checkout process.
4. Delivery Time
- Standard Delivery: Delivery time for standard shipping is typically 10 business days, depending on your location.
- Expedited Delivery: We also offer expedited shipping options for faster delivery. Delivery times and rates for expedited shipping will be provided at checkout.
5. Shipping Locations
- Domestic Shipping: We currently ship to addresses within India.
- International Shipping: At this time, we do not offer international shipping.
6. Tracking Your Order
- Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your delivery.
- Order Status: You can also check the status of your order by logging into your account on our website and viewing your order history.
7. Delivery Issues
- Incorrect Address: Please ensure that you provide the correct shipping address at checkout. Franklord is not responsible for orders delivered to an incorrect or incomplete address.
- Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us immediately at franklordwatches@gmail.com. We will work with the shipping carrier to resolve the issue as quickly as possible.
- Delayed Delivery: While we strive to ensure timely delivery, there may be occasions where delays occur due to factors beyond our control, such as weather conditions, shipping carrier delays, or customs processing. We appreciate your patience in such cases.
8. Contact Us
If you have any questions or concerns about shipping and delivery, please contact us at:
Franklord
1st Floor, A Wing, Shop no. 109, R K Royal Building, ANJUR GAON ROAD, Mankoli Naka, Bhiwandi, Thane, Maharashtra 421302
Email: franklordwatches@gmail.com
Phone: +919324555312